Refund policy

We understand that circumstances change. Here's our return and refund policy:

Unused Kits – Within fifteen (15) days from purchase and before your sample has been processed, you may request a refund. All monies paid will be refunded minus a $75 Kit Fee (per kit) and shipping charges.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

You can contact us at contact@cryochoice.com.