If you ever wish to retrieve your sample(s), simply contact CryoChoice. We will send you a Withdrawal Form to begin the process. Our CryoChoice Fertility Logistics Specialist will coordinate with your Fertility Clinic to arrange the logistics. A shipping and release fee will be assessed, and your sample will be prepared within 4 weeks of your request.
Your account must be in good standing and all shipping and release fees must be paid in full prior to your sample being released. These shipping and release costs include retrieving your sample(s), preparing the vial(s) for shipping, filling the cryogenic shipping tank with liquid nitrogen coolant, delivering your sample to the requested facility within the United States and returning the cryogenic shipping tank back to our lab.